Privacy Policy
Effective Date: April 29, 2026
Welcome to Top Tier Candles. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.
By using this website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit our website, place an order, subscribe to communications, or contact us, we may collect the following information:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment and transaction information
- Device information
- IP address
- Browser type and usage data
- Order history and customer support communications
How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Provide customer service and support
- Communicate regarding orders, products, and promotions
- Improve website functionality and customer experience
- Prevent fraudulent activity and unauthorized transactions
- Maintain website security and business operations
- Comply with legal obligations
Payment Processing
Payments made through our website are securely processed through trusted third-party payment providers. Top Tier Candles does not store complete payment card information on its servers.
Cookies & Analytics
Our website may use cookies, analytics tools, and similar technologies to:
- Improve website performance
- Understand visitor activity
- Enhance user experience
- Support marketing and advertising efforts
You may disable cookies through your browser settings; however, portions of the website may not function properly.
Marketing Communications
By subscribing to our mailing list or submitting your contact information, you consent to receive promotional communications from Top Tier Candles. You may unsubscribe at any time using the unsubscribe link included in emails or by contacting us directly.
Third-Party Services
We may share limited information with trusted third-party providers that assist with:
- Payment processing
- Shipping and fulfillment
- Website hosting
- Email marketing
- Analytics and advertising services
These providers are only given access to information reasonably necessary to perform their services.
Data Security
Top Tier Candles implements reasonable administrative, technical, and physical safeguards to help protect personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of your information.
Retention of Information
We may retain customer information for operational, legal, accounting, tax, and security purposes for as long as reasonably necessary.
Children's Privacy
This website is not intended for individuals under the age of 13. Top Tier Candles does not knowingly collect personal information from children under 13 years of age.
Consumer Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Request access to your data
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
To submit a request, please contact us using the information below.
Limitation of Liability
To the fullest extent permitted by applicable law, Top Tier Candles shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of this website or services.
External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites.
Governing Law
This Privacy Policy and any disputes arising from the use of this website shall be governed by and interpreted in accordance with the laws of the State of Georgia, without regard to conflict of law principles.
Policy Updates
Top Tier Candles reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes become effective immediately upon posting to this page. Continued use of the website following updates constitutes acceptance of those changes.
Contact Information
For questions regarding this Privacy Policy or your personal information, please contact:
Top Tier Candles
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